Frequently Asked Questions
Answers to all your questions about 77b2b
From opening an account to withdrawing money via bKash — find simple and concise answers to the most common questions about 77b2b all in one place.
77b2b is a trusted online gaming platform for players in Bangladesh. Whether you are new or experienced, many questions come to mind. On this FAQ page we have provided detailed answers to the most frequently asked questions about accounts, deposits and withdrawals, gameplay, bonuses and responsible gaming. If you cannot find your question here, contact our 24/7 Bengali live chat support.
Account and Registration
To open an account at 77b2b, you need an active mobile number and valid personal information. The registration process is simple and can be completed in just a few minutes. Registering with accurate details ensures no issues with withdrawals later. Please note that each person may only open one account.
77b2b is for people aged 21 and above only. When creating an account, you must confirm that you are at least 21 years old. Account creation by minors is strictly prohibited. Proof of age may be requested for verification if needed.
Click the "Forgot Password?" option on the login page. Enter your registered mobile number and an OTP will be sent to you. Once you verify the OTP, set a new password. If you run into any trouble, contact our 24/7 live chat support directly for a quick resolution.
No, running multiple accounts from the same device or the same IP address is not allowed. If multiple members of a household want to play, use separate devices and inform support in advance. Accounts may be suspended for violating this rule.
Yes, some information can be changed from account settings. However, for important details such as name or date of birth, you will need to contact support and identity verification may be required. Keeping your information accurate ensures a smooth withdrawal process.
Deposits and Withdrawals
Deposits made via bKash are generally credited to your account instantly. The minimum deposit amount is ৳100. Make sure to provide the correct reference number during the transaction — otherwise there may be a delay. If funds do not arrive for any reason, contact live chat with a screenshot of the transaction.
Yes, 77b2b accepts deposits via all three mobile banking methods — bKash, Nagad and Rocket. The minimum deposit amount for each method is ৳100. Deposits via Nagad and Rocket are also generally processed quickly. Choose your preferred method on the payment page.
Withdrawals from 77b2b are generally completed within 30 minutes to 3 hours. The minimum withdrawal amount is ৳1,000. If account verification has not been completed, the first withdrawal may take a little longer. Withdrawals can be made via bKash, Nagad and Rocket.
77b2b does not charge any extra fees on deposits or withdrawals. However, your mobile banking provider (bKash, Nagad or Rocket) may apply their own transaction charges — this depends on the respective service provider's policy. Check the charges in your banking app before making a transaction.
A withdrawal request can only be cancelled before it has been processed. Once processing has begun, cancellation is no longer possible. If you want to cancel a request, contact live chat support as quickly as possible. Funds that have already been processed may take additional time to be returned.
The minimum withdrawal limit at 77b2b is ৳1,000. The maximum limit may vary depending on your account level and VIP status. Account verification may be required for large withdrawals. Contact support for accurate details.
Games and Gameplay
77b2b allows betting on BPL (Bangladesh Premier League) and all major cricket tournaments. You can place bets before the match starts or during live play. Consider the match odds and your budget before placing a bet. Visit the cricket betting page for full details on any rules.
RTP (Return to Player) is the theoretical rate at which a game returns a portion of total wagers to players over the long term. For example, a 96% RTP means on average ৳96 is returned for every ৳100 wagered. Keep in mind this is a long-term average — results in a single session may vary. All games at 77b2b ensure certified fair play.
Yes, 77b2b is fully mobile-friendly. There is no need to download a separate app — you can play directly in the browser of any smartphone (Chrome, Firefox, Samsung Browser). Slots, live casino and cricket betting all work equally well on mobile.
The 77b2b live casino section features games from top providers such as Evolution Gaming and Ezugi — including live roulette, blackjack, baccarat, Andar Bahar and much more. You get a real-time playing experience with genuine dealers. The game library is updated regularly.
In Plinko, a ball is dropped from the top and falls through a series of pegs before landing in a prize slot. In fishing games (such as JILI's Mega Fishing), you catch fish swimming across the screen to win prizes. Both games have simple rules and run very well on mobile. Read the game instructions before playing for the first time.
Bonuses and Promotions
When you open a new account at 77b2b and make your first deposit, you receive a 100% bonus up to ৳10,000. This means if you deposit ৳1,000, your account will have a total of ৳2,000. The bonus is applied automatically after the deposit — no separate code is needed. A 15x wagering requirement must be met before the bonus can be withdrawn.
A 15x wagering requirement means the bonus amount must be wagered 15 times in total before the bonus funds become withdrawable. For example, if you receive a ৳1,000 bonus, you must complete ৳15,000 in bets. Not all games contribute equally to wagering — see the full terms and conditions page for details. The time limit for meeting the requirement is limited.
The 77b2b VIP program has three tiers — Bronze, Silver and Gold. Your tier increases automatically through regular play. Bronze members receive weekly cashback of up to 0.3%, Silver up to 0.5%, and Gold up to 0.8%. Higher tiers come with more benefits and priority treatment.
Weekly cashback for VIP members is processed every Monday and is generally credited to your account on the same day. The cashback amount depends on your total bets from the previous week. Cashback is withdrawable on its own — though specific conditions may apply. See the promotions page for full details.
Yes, you may choose not to accept the welcome bonus. If you prefer not to meet the wagering requirements, you can play with real money without activating the bonus after your deposit. Let support know so that the bonus is not added by mistake.
Safety and Responsible Gaming
77b2b protects all your information using SSL encryption technology. Financial transactions and personal data are not shared with third parties. Our servers undergo regular security audits. Read the privacy policy page for full details.
Yes, all games at 77b2b operate under fair play principles. Slots and casino games use software from globally recognised providers, where a Random Number Generator (RNG) determines every outcome impartially. If you have any complaint about game manipulation, please inform support.
77b2b takes responsible gaming seriously. To temporarily or permanently exclude yourself (Self-Exclusion), contact our support team via live chat or email us at [email protected]. Your request will be acted on promptly. Visit the "Responsible Gaming" page for more information.
If you believe someone is suffering from a gambling addiction, seek help from a mental health service or a family counsellor in Bangladesh. The 77b2b responsible gaming page provides some general guidance and information on warning signs. We always encourage healthy and limited recreational gaming.
Yes, as part of responsible gaming you can set daily, weekly or monthly deposit limits. To do this, apply through account settings or inform the support team. Once a limit is set, lowering it takes effect immediately, while increasing it requires a 24-hour waiting period.
The 77b2b support team provides assistance entirely in Bengali, 24 hours a day, 7 days a week. Ask your questions directly in Bengali via live chat and get quick, straightforward answers. You can also write in Bengali by email: [email protected].
Still have questions? Get in touch with support
Our Bengali live chat team is by your side around the clock. Start a chat right now to get quick help with any issue.